Trust center
Earning trust with health data, in the open.
Healthcare runs on trust, and trust runs on specifics. Everything about how we collect, protect, and use your information lives here written to be read, not skimmed past.
- 01
Consent before tracking
No analytics or marketing tag loads until you allow it. Google Consent Mode v2 defaults to denied.
- 02
Health data is never ad fuel
Advertising is based only on marketing-page visits never on intake answers, results, or care records.
- 03
Encrypted everywhere
TLS 1.2+ in transit, AES-256 at rest, keys in a managed KMS and rotated on schedule.
- 04
Honest about compliance
SOC 2 and HIPAA readiness are on our roadmap. We state what's done and what isn't no borrowed badges.
Policies & resources
- Policy
Privacy Policy
What we collect, why, and the rights you have over your data in plain language.
Updated
- Policy
Terms of Service
The agreement covering your account, subscriptions, and clinical services.
Updated
- Policy
Cookie Policy
Every cookie we use, its purpose and duration, organized by consent category.
Updated
- Controls
Security
Encryption, access controls, monitoring, incident response, and our compliance roadmap.
Updated
- Practices
Accessibility
How the platform supports keyboards, screen readers, contrast, and reduced motion.
Updated
- Controls
Cookie Preferences
Choose which cookie categories we may use. Changes apply immediately.
- Contact
Contact Support
Questions about your account, care, or data? Our support team can help.
- Contact
Responsible Disclosure
Found a vulnerability? How to report it safely and our commitment to researchers.
Where we are on compliance
We hold no third-party certifications today, and we won't pretend otherwise. Our roadmap SOC 2, HIPAA readiness, and state health-privacy mapping is published on the Security page and this page will link to audit reports as they complete. Questions in the meantime: security@vibimine.example.